“As I write this, it’s hard to believe that my floors were once in such a bad condition that I thought my floors were completely beyond repair, especially as they looked as though Steptoe’s Junkyard was filmed here! However, when I contacted you about replacing the whole of my floor, I thought that you wouldn’t take the job on because it seemed near on impossible to fix the many problems which were apparent. When you completed work on time, my budget wasn’t exceeded and my floor now looks good enough to eat off. Great work and if I need to contact someone about repairing floors in my other properties, I know who to get in touch with.”